Frequently Asked Question
What kind of surfaces can you wash?
We specialize in residential and commercial exterior cleaning. We can pressure wash all kinds of surfaces, including siding, decks, patios, driveways, sidewalks, eaves troughs and more. Thanks to our high-pressure power washing equipment we are able to clean even the toughest dirt and grime without any damage to your property.
Do I need to prepare my property
before you come?
a. Doors and windows should be shut tightly.
b. Please have all pet droppings removed from areas immediately around home.
c. Shut off all outside electrical outlets and fixtures at the breaker on the scheduled date even before the team arrives.
d. Remove window screens for better washing and rinsing.
e. Keep pets and kids indoors before and during cleaning.
f. Clear the area to be serviced and remove sensitive materials like rags, doormats, outdoor furniture, and your vehicles from the areas being washed.
g. Client should refrain from using other water outlets in the residence to maintain the pressure or volume that is needed in cleaning.
h. Have an accessible and activated water spigot, or other arrangements should have been made with Company for water that will be brought to the site, subject to additional fees, as outlined in Section 3(b) of this Contract. Client is hereby advised that Company’s service equipment needs a direct connection to a water line and not on a water faucet. For maximum pressure, Company should connect to a direct line and not on the faucet. Company needs a steady pressure of 40 PSI.
Company has a set of procedures to cover electrical outlets. However, it is more applicable for the client to shut off the electrical supply of all exterior outlets. As Company will clean windows, Client should be the one to remove window screens, as it can be brittle and fragile. This will allow Company to give a thorough cleaning to windows, leaving no streaks and marks if Client has purchased the window cleaning package.
Do I need to provide any supplies or materials?
No, we come prepared with all the necessary supplies and materials for the job. All you need to provide is access to a water outlet.
What payment methods do you accept?
We accept cash, all major credit cards and PayPal. We also offer convenient online payments for your convenience. If you have any questions about our payment options, don't hesitate to contact us!
What guarantees do your services come with?
At Second City Pressure Wash, we take pride in our work and strive to give you the best service possible. We guarantee that all of our work is done to the highest standards and that your satisfaction is always our top priority. If for any reason you are not happy with the results, contact us within 24 hours of the job being completed and we will make it right! Feel free to reach out with any other questions or concerns about our services. We look to hearing from you!
Our mission
We believe that everyone has the right to live in a clean, hygienic, and beautiful environment, no matter whether you like cleaning or not. Sometimes life gets in the way and that’s exactly where and when we step in.